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FAQS

What currency are the prices do I see in the site?
All prices are in RANDS.

I just placed an order, when will it ship?

All orders are shipped within 24 hours and delivered to you in between 2 and 5 business days.

I am not in love with my order, can it be returned? What if there is an issue? 

If the product is defective or damaged. We give you 30 days to send it back to us for an exchange. You must ship it back at your own expense. Please Include all a name and order number on the returned parcels.

Can I cancel my order?
You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

I have entered an incorrect address what do I do now?
If you have miss spelled or auto filled in a incorrect address, simply reply to your order confirmation email and confirm. Once you double check if the address given is wrong kindly notify us via email at airstoreza.com If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

I have a question that wasn't answered, can you please help?
Absolutely! Please send us an email to airstoreza.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

5 days Return

Not satisfied with your SOLE Shoes? Send it back to us and we'll exchange it for you.

Worldwide Sales

Over 5,000+ SOLE sets sold Worldwide and counting.

We have all popular brands.

Nike, Puma, Adidas, Yeezy, New Balance, Timberland, Palladium and more coming.

Free Shipping

We offer free 3-5 days shipping for products being shipped in South Africa via PEXI, TheCuorierGuy and Aramex